All orders are dispatched from our warehouse in the United States.

Orders within Europe typically take 4-10 working days, while deliveries to other parts of the world can take 6-12 working days.

Yes, a track and trace number will be provided from the carrier you chose at checkout.

No, your order is not insured during transit.

For health and hygiene reasons, we cannot accept returns on products that have been worn. This ensures the safety and well-being of all our customers. We only accept returns of unworn items to maintain the highest standards of cleanliness and product integrity.

Customers have 14 days from the arrival of the package to initiate a return. After this period, returns will no longer be accepted, except for if the product has a design flaw or breaks for no apparent reason.

The packaging has to be in the exact state as when the customer received the package. If any barcodes or other pieces of the order are missing we will not refund the order.

At UNKNOWN TO FEAR, we understand the importance of protecting the environment and minimizing waste. This is why we have made the decision to not offer free returns, as the shipping and handling process generates a considerable amount of carbon footprint. So the customer can expect to pay for the return shipping aswell as any taxes that may arise.

However, we still value customer satisfaction and have a comprehensive refund policy in place. In the event that a customer is not satisfied with the quality, our team is always available to help and find a solution. By taking these steps, we hope to contribute to a more sustainable future while still providing our customers with the best possible experience.

At UNKNOWN TO FEAR, we take great care in packaging our products to ensure that it arrives in perfect condition. However, if your order arrives damaged or broken, please contact our customer support team immediately. They will be happy to assist you with a return or exchange.

Yes, we offer a 14-day warranty on all of our products. If your order is damaged or broken due to a manufacturing defect within 14 days of receiving it, please contact our customer support team. They will be happy to assist you with a return or exchange.

Please email us at returns@unknowntofear.com specifying the pieces you are returning, their condition, and include pictures of the package/items. If packages arrive without clear details of the sender, they will be retained until the customer makes contact.

While we aim to keep most items in stock, some may be seasonal or limited edition.

Yes, popular items are often restocked. However, for specific items, we recommend signing up for restock notifications.

We accept all major credit cards, PayPal, Apple Pay, Google Pay, iDeal, Sofort, Bancontact, and Klarna for customers paying with euros.

We occasionally offer promotions and discounts. Sign up for our newsletter to stay updated!

We are currently working on extending Klarna to other countries. Stay tuned for updates!

At UNKNOWN TO FEAR, we are dedicated to providing excellent customer service and support. If you have any questions or concerns, you can reach out to us through our Contact Us page on our website. Our customer support team is available to assist you Monday to Friday, from 9 am to 5 pm GMT. We strive to respond to all inquiries as quickly as possible, usually within 24 hours during business days. However, response times may vary depending on the volume of inquiries.

Subscribing to our newsletter is easy and convenient. All you need to do is visit our website and scroll to the bottom of the page. You will see a section labeled "Join our Newsletter" where you can enter your email address. After entering your email, simply click on the "Subscribe" button, and you will be added to our mailing list. As a newsletter subscriber, you will be the first to know about new arrivals, promotions, and exclusive discount codes. So, make sure to subscribe today and never miss out on the latest news and deals.

At UNKNOWN TO FEAR, we understand that receiving emails may not be for everyone. If you no longer wish to receive our newsletter, you can easily unsubscribe by clicking the "Unsubscribe" link at the bottom of any of our emails. This will immediately remove you from our mailing list, and you will no longer receive any promotional emails from us. If you have any difficulties unsubscribing, please don't hesitate to reach out to our customer support team for assistance.

To find the perfect fit for UNKNOWN TO FEAR garments, please refer to our detailed size guide on each product page. If you're between sizes or need further assistance, contact our customer care team for personalized advice.

At UNKNOWN TO FEAR, we strive to cater to a diverse range of body types. Our size range is inclusive, with detailed measurements provided for each size to help you make the best choice for your body shape.

Our sizing chart for UNKNOWN TO FEAR products is carefully crafted to reflect the actual measurements of our clothing. However, as with any garment, slight variations can occur. If you're unsure, our customer care team is here to help.

All UNKNOWN TO FEAR products are designed and sketched in the Netherlands.

Our products are ethically sourced and manufactured across the United States, South-America, and numerous other countries in CO2 neutral facilities.

Absolutely. We prioritize sustainable and ethical sourcing for all our products.

At UNKNOWN TO FEAR, we prioritize our customers' privacy. All data is stored securely, and we adhere to the highest privacy standards.

Our 'Terms of Use' can be found at the footer of our website. It details all the terms and conditions of using our services.

We do not sell or share our customer data with any unauthorized third parties.